Privacy Policy

1. Who we are

FYI Africa collects authentic African speech, audio and audio-visual datasets for AI training, testing, evaluation, localisation and research.

This website is operated by FYI Africa. For privacy-related questions, please contact us using the details provided on this page.

2. Information we collect

We may collect personal information when you contact us, submit a project enquiry, complete a website form, email us, or interact with our website.

This may include:

• Name and surname
• Company or organisation name
• Email address
• Phone number, if provided
• Country or location
• Project requirements and enquiry details
• Target languages, accents, markets or use cases
• Any other information voluntarily submitted through the website

3. How we use information

We use information submitted through this website to:

• Respond to enquiries
• Assess potential dataset project requirements
• Communicate with prospective clients
• Prepare project scopes, proposals or follow-up questions
• Improve our website, services and communication
• Manage business administration and record keeping
• Comply with applicable legal, regulatory or contractual obligations

4. Project and contributor data

This website privacy policy primarily covers information submitted through the FYI Africa website.

Custom data collection projects may involve separate contributor consent forms, project-specific privacy notices, usage-rights documentation, client instructions and contractual terms. Contributor data collected for a specific project will be handled according to the agreed project scope, consent wording, applicable rights and relevant legal requirements.

5. Consent and lawful use

Where we collect personal information through this website, we do so for legitimate business purposes, to respond to enquiries, to manage project discussions, or where you have voluntarily provided information to us.

For custom data collection projects, FYI Africa supports consent-led workflows so that contributor permissions and intended data uses are documented according to the project requirements.

6. Sharing information

We do not sell personal information. We may share information only where necessary for legitimate business purposes, project delivery, website operation, legal compliance or communication with you.

This may include sharing information with:

• Approved service providers who help operate the website or business systems
• Project partners, where relevant and agreed
• Professional advisers, where required
• Regulators, authorities or legal bodies where legally required

7. Website analytics and cookies

FYI Africa may use website analytics, cookies or similar technologies to understand website traffic, page performance and visitor interactions.

Analytics information may include browser type, device type, pages visited, time on site, referral sources and approximate location. This information is generally used in aggregated form to improve the website and user experience.

If you use analytics tools such as Google Analytics, Meta Pixel, LinkedIn Insight Tag, Hotjar or similar tools, list them here before publishing.

8. Data security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. However, no website, email system or online transmission method is completely secure.

Users should avoid submitting highly sensitive information through general website forms unless specifically requested and appropriate safeguards have been agreed.

9. Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including enquiry management, business administration, project discussions, legal compliance or record keeping.

Where information is no longer required, we will take reasonable steps to delete, de-identify or securely retain it according to applicable requirements.

10. International communication and storage

As a business that may work with international clients, information may be communicated across borders where necessary for enquiry management, project scoping or business operations.

Where relevant, FYI Africa will take reasonable steps to ensure that personal information is handled appropriately and in line with applicable privacy requirements.

11. Your rights

Depending on applicable law, you may have rights to:

• Request access to personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of personal information where appropriate
• Object to certain processing activities
• Withdraw consent where processing is based on consent
• Lodge a complaint with a relevant privacy authority

12. Third-party links

This website may link to third-party websites, platforms or resources. FYI Africa is not responsible for the privacy practices, content or security of third-party websites. Users should review the privacy policies of any external websites they visit.

13. Updates to this policy

FYI Africa may update this privacy policy from time to time to reflect changes in our website, services, legal requirements or business operations. The updated version will be published on this page with a revised date.